Securus Technologies – Giving Incarcerated People Better Lives

Innovation is the key to success in any industry, and same is the case with the Securus Technologies in the correctional industry. The company has emphasized innovation and development from the day one, which has helped the company to devise some of the most phenomenal products and services in the industry. Its services are used by more than two thousand law enforcement and correctional agencies in more than forty-four states in the United States.



Moreover, Securus Technologies also provides inmate communications, correctional technology, and other ancillary services and products to correctional facilities and law enforcement agencies in District of Columbia and Canada as well. The company is focused on innovation and research and development can be seen in the fact that it has close to 67 patents on its name in the correctional sphere. The company has also applied for 40 other patients that are waiting to be approved by the concerned authorities.



Securus Technologies started its operations in the year 1986, and since then has completely changed the way the correctional industry works. It believes in providing better lives to the people who are incarcerated. The company believes that with the help of advanced technology, it is possible to make the lives of the individuals who are incarcerated and their families, much better. It is because the inmate communications help them stay in contact, and over the years, such technology has kept thousands of family connected, which in the otherwise case may have fallen apart over the years.



Securus Technologies is also a leader in offering advanced investigative services and solutions, which has enabled the law enforcement agencies and personnel to increase their readiness and promptness when it comes to responding to threats and alerts. It helps them stay alive and get better results in the line of duty, and has potentially saved hundreds and thousands of lives over the years.



How Securus Technologies is Making Jails Safer for Officers

My time working in the local jail has been nothing short of adventurous each and every day. Every single day that I show up for work is completely different that the previous, and each day is getting far more dangerous too. The inmates ability to smuggle in contraband, weapons, and cellphones, only add to the problem for officers working inside.


On a normal day in the jail we can maintain order without too much in the way of incidents. Add into the mix the inmates using heroin or crack, and now you go from a normal inmate who can be restrained by two guards, to an unruly one who needs six or more officers to try and get him detained. My main goal each day is the safety of my team, and one of the ways we do that is by limiting the flow of drugs into the jail.


Each day I might surprise some of the inmates with a cell inspection, other times i will be at the front of the line checking visitors for any signs of contraband. These inmates get very good and finding ways to smuggle the drugs into the jail, then add into the mix that many low level gang members on the outside have no fear about getting caught and being paced in jail because it only solidifies their position in the gang.


Recently we had Securus Technologies do a system wide upgrade to the inmate communication system. The new system came with software that helped us to better understand and act on leads that were not evident in the past. Now when two gang members were discussing how and when the drugs will get into the jail, we act first instead of always being in reaction mode. The software allows us to catch the drugs before they get to the jail now.